As the name suggests, a recommendation report is used to recommend a specific course of action. In this case we will be discussing our personal recommendations as regards the improvement of our client's tutorial based upon the research we gathered when conducting the usability test.
The general format of a recommendation report requires the following sections:
Letter of Transmittal - although this is not required for all reports, we will be using one to outline the intent of our attached report.
Title Page - includes title and brief report purpose.
Table of Contents - List of report contents in order of appearance.
Front Matter - includes a forward and summary of the report.
Discussion Segment - consists of introduction, a body structured in a hierarchical structure, and a conclusion with recommendations.
References - list of the works cited in the report
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